Return Policy

We do not offer returns or exchanges.

We hope you love your purchase from Keats Byron! Since are products are made-to-order for you, we are unable to accept returns or exchanges. Please carefully review the product descriptions, size charts, and images before making a purchase.

If you receive a damaged product, however, please contact us within 14 days of product delivery, and we will make it right. Shipping charges are non-refundable.

Thank you for supporting our small business AND our animal shelter of the month!

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